Liquid Damage to iPhone or iPod? Find Out for Sure

Service for the liquid damage to an iPhone or iPod isn’t covered by the Apple one-year limited warranty or an AppleCare Protection Plan (APP).

 

Find out if liquid damaged your iPhone or iPod

 

If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn’t covered by the Apple one-year limited warranty or an AppleCare Protection Plan (APP). iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water.

iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.

An LCI will activate when it contacts water or a liquid containing water. The indicator’s color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. An LCI won’t activate because of humidity and temperature changes that are within the product’s environmental requirements.

To find out if the LCI in your device contacted liquid, find your product in the table below and locate the LCI or LCIs in your device. To help you see the LCI, use a lighted magnifying glass and angle the light or the device until you can see the LCI.

This table shows where the indicator (or indicators) are and how they look after being exposed to liquid:

Product Liquid Contact Indicator location
iPhone 7, iPhone 7 Plus
iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus
iPhone 5, iPhone 5C, iPhone 5s,  iPhone SE
iPhone 4, iPhone 4s
iPhone 3G, iPhone 3GS
iPhone
iPod touch*
iPod nano*
iPod classic  iPod classic
iPod shuffle (3rd generation)  iPod shuffle (3rd gen)

Please note that the LCI will only work when sudden moisture changes occur such as water spillage or dropping in a large body of liquid. For example if the iPhone is continuously used on a regular basis to read books or listen to music in a bathroom setting, the indicator will become accustomed to the gradual moisture changes and will not indicate. If you are still unsure of whether your Apple product has sustained liquid damage, contact Duotech for support.

 

For more information, visit http://duotechelectronics.co.uk/

Five Things You Should Know Before Trying to Fix a Smartphone or Tablet

So, you just cracked the front panel on your tablet. Should you try to replace it yourself or just buy a new one?  We hope these tips help you decide whether you want to repair your broken smartphone or tablet and that they point you in the right direction.

1. Repair at your own risk. Before making any repair, you must understand that you do so at your own risk and, you can damage the device beyond repair. Damage will not be covered under a warranty as their will be evidence that the  device has been taken out of its packaging. You should only attempt a repair if you can’t afford to buy a new device or it is not covered under warranty.

2. Getting replacement parts can be tough, even impossible. Once you’ve decided to fix your device yourself, the next step is getting replacement parts. Unfortunately, this can be a real pain. It’s not like there’s a smartphone/tablet parts store on every street corner and manufacturers don’t make it easy for the average person to buy replacement parts. Luckily, the Internet is your friend. There are several sites that sell aftermarket and OEM replacement parts for smartphones and tablets. If one of them doesn’t have the part you need, try eBay. Even if you can’t find the individual component, you might find a broken unit that you can scrounge the part from. Do this at your own risk and don’t buy parts from water damaged phones or tablets.

3. Get the right tools.  With your spare part in hand or at least in transit, you’ll need to make sure you have the tools you need to make the fix. Some devices, such as the newer iPhones and the MacBook Air require special screwdrivers to open. Many devices use standard Torx and Phillips screws, but they are just really small. We recommend getting a screwdriver set with a variety of small hex, Torx, Phillips, tri-wing, and nut driver bits. Because sometimes you don’t know what you’ll find inside that phone. You’ll also want to pick up a few tools to help you pry and pop loose your device’s outer case. We use these thin metal and plastic case opening tools, but tweezers, spudgers, and even a hair dryer or heat gun are good to have on hand.

4. Properly prepare the work space. Take a few minutes and prepare your work area. Remove any liquids that might spill or objects that might fall onto the device. Make sure you have a large enough area to work in and space to lay all the parts out neatly and create a safe spot to put all the tiny screws and small components you remove. Few things are more frustrating than crawling around the floor looking for a lost screw or spilling. Lastly, consider electrostatic discharge or ESD safety by wearing a grounding wrist strap or using an antistatic mat. This is essential as the body’s static electricity can damage your device (a little known fact for you).

5.  Our final piece of advice is to take your time, don’t force anything, and document the process. If you’re having trouble removing your phone’s cover, perhaps you haven’t removed a hidden screw. If you can’t separate your tablet’s front panel, you may need to heat the adhesive that holds it in place. Try not to force anything, because that’s when you’re likely to break your device even more than it already is. And because you want to make sure you can put your gadget back together again, document the process with a few photos and notes as you go along.

Overheating your device can cause damage. Please understand that this is a fine art and should only be attempted if you are completely comfortable.

 

For more information visit: http://duotechelectronics.co.uk/